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ProcessDoctor's blog

Attending the BPM 2010 conference

I am attending the 8th International conference on  Business Process Management in Hoboken, NJ, US, September 13th-16th, 2010. Have three events with active engagement there:

You can access the preliminary version of the paper here: A strategy for merging social software with business process support. Preliminary slides for the presntation can be accessed from Merging social software with business process support

  • Making a demonstration of our iPB tool sometimes on Tuesday or Wednesday (14th-15th September)

The application for demonstration have got positive reviews from the reviewing commmitte, e.g.:

How does a typical IT-puzzle look like?

Many software consulting companies use a picture of a puzzle to promote their products and services. A typical picture looks like a neatly arranged puzzle with a hole in it, as in the picture to the left. The company promises that with their products/services you can quickly create a missing piece.

Does it correspond to the reality? Not in my book, I believe that an IT-puzzle more likely looks like a picture on the right: some pieces here and there, mismatches, and a lot of empty space filled with eXcel sheets, MS word templates, and email communication.

What is BPM for dummies?

My reflections that come from a stalled discussion on the LinkedIn group: "Human Centric Business Process Management".

What "BPM for dummies" is:

  1. "BPM for dummies" is a means for an inspired person who wants to master BPM to do it without going through the cycle of formal education
  2. The most natural realization of "BPM for dummies" is a combination of a book (manual) that teaches how to complete basic BPM tasks and a software tool (or set of tools) to be used for completing these tasks.

What "BPM for dummies" is not:

  1. It is not a general introduction to BPM that teaches what BPM is but not how to do practical tasks that belong to the profession
  2. It is not just a BPM tool with a reference manual

A number of questions need clarification before one can undertake the task of creating a "BPM for dummies", like

  • what are the basic practical tasks of the profession
  • who an inspired person (the dummy) might be  (background, e.g. manager, software specialist, engineer, etc.)
  • what are requirements for a tool

Here the group went silent.

A book that destroys the myths

Review of book "Discovering Requirements: How to Specify Products and Services"
by Ian Alexander, Ljerka Beus-Dukic, Wiley 2009.

An excellent and practical book on requirements engineering (RE) that can be recommended for both novices and experience professionals. I cannot judge the value of this book in general, but from my experience, this book is very valuable for everybody engaged in software development. It has helped me to analyze some of our past projects and understand the drawbacks of our system development process, which we hopefully can correct in the future.

Electronic government in Sweden

Comments to my interview on electronic government
Transmitted by the Russian edition of Radio Sweden International on 7 December 2009.

The motive for this interview was as follows. For the last several months, I have followed the Russian press discussing efforts of the Russian political leadership, and the president of the Russian Federation, D. Medvedjev, in particular, to introduce "electronic government" in the Russian Federation. The discussions touch various issues from successful demonstration of the electronic government made to president Medvedjev in Singapore to the necessity of punishing governmental officials not using electronic government by introducing a special kind of penalties. From these discussions, the reader not familiar with the subject can easily get an impression that electronic government is being introduced with great ease and success everywhere except Russia.

Such an impression does not correspond to reality, at least not in Sweden (which has the highest rank in this area). Of course, things that do not require any change inside governmental offices are widely introduced. You do not need to change much when setting a web site where you inform about your open hours or “hang” all forms that should be filled when applying for services.